Privacy Policy
This page is maintained by the owner of Sidekick Services to answer common privacy questions about the app. It is app-owned content, not an independent certification.
What we collect
- Account details — email address and display name when a provider signs up.
- Listings — service title, description, category, rate, service area, availability, and the payment handles a provider chooses to publish.
- Requests — for bookings: name, phone, email, date, start time, hours needed, and any details entered. For tipped song requests: the name and song or request entered, the tip amount, and which payment method was selected.
What we never collect
We do not collect or store card numbers, bank account numbers, or payment-app credentials. Sidekick Services is not a payment processor — money moves directly between customer and provider inside third-party apps, so those apps handle the payment data under their own policies.
How information is used
Request details are shared with the provider you contacted so they can respond. Listing details are public so customers can find and book services. Activity recorded in the app is used to show providers their own estimated earnings and response-time stats.
Access controls
Accounts are protected by email and password sign-in (or Google sign-in). Providers can only see requests sent to their own services, and cannot see other providers' requests or contact data.
Hosting and platform
The app runs on Lovable Cloud, which provides hosting, the database, and authentication for Sidekick Services. Describing these platform features is not a claim of any certification or audit outcome.
Retention and deletion
Listings and their requests remain until the provider deletes the service or their account. To request deletion of your data, contact the app owner using the details published on the site.
Contact
Privacy questions and deletion requests go to the app owner through the contact details published on the site.
See also Terms of Use.